Clean Teeth Dental
I knocked on every door I could looking for the right place and people for my new business. The personal connections I formed with companies like ICONA made the process so much easier.
Raksha and Nigel, together with their colleagues at ICONA have given customer service that is head and shoulders above other companies. They are non-judgemental and give advice rather than push for a sale. Of course, they want me to buy from them, I know that, but I don’t feel obliged to. I’ve bought a range of equipment from them now including our new Fedesa Prince chair, a Midmark DentiSure steriliser and the SteriTrust Traceability System developed by ICONA at their head office in Palmerston North.
Victoria Riechelmann, Director, Clean Teeth Dental, Auckland
Riverside Dental Care in Cambridge
Quality and after sales service are important to me and I’d be happy to recommend ICONA to others. I’ve never had that ‘you’ve been sold to and abandoned’ feeling from ICONA and its people.
We dealt with Raksha Rughani, one of ICONA’s Auckland based sales team. Raksha seemed genuine, without being pushy. She gave us very good personal service and the products she suggested suited our budget and needs.
We have now purchased a Fedesa Lux chair, a Progeny Preva X-Ray generator and a Bonida Intra-oral camera from ICONA. Everyone we have dealt with there seems to be genuinely concerned about offering great service.
Service is everything to me. If that slips, I go elsewhere. ICONA has delivered on everything they said they would at every time.
Mike Cater, Practice Manager, Riverside Dental Care, Cambridge